Easy Digital Downloads Product Support Extension

WebDevStudios has created an extension for the popular Easy Digital Downloads (EDD) plugin that allows you to have easy support options right at your finger tips for your customers with bbPress or BuddyPress!  It is available for purchase and download within the Easy Digital Downloads extensions store for purchase, starting at just $49.00.

Our Product Support extension for EDD is a simple solution for managing product support, with our hassle free EDD Product Support extension.

This extension for the EDD Product Support was developed by WebDevStudios to work right alongside with either BuddyPress or bbPress. It helps you automatically create forums, link products, and automatically grant users access when they purchase a product. When using BuddyPress, users will only gain access to groups that correspond to the product that is purchased.

Easy Digital Download Product Support

Some of the key features are; automatically create new groups/forums, associate products with any existing groups/forums, automatically add users to correct groups on completed purchase (BuddyPress only) and automatically create first post in each new forum.

Also, EDD doesn’t interfere with existing bbPress and BuddyPress functionality at all, so you can still manually create Groups/forums and add users like you always have!  Check out these great features:

  • Automatically create new groups/forums
  • Associate products with any existing groups/forums
  • Automatically add users to correct groups on completed purchase (BuddyPress only)
  • Automatically create first post in each new forum
  • Doesn’t interfere with existing bbPress and BuddyPress functionality (you can still manually create Groups/forums and add users like you always have)

If you’re looking for product support that’s easy to manage, we highly recommend that you install BuddyPress (a free plugin) and enable User Groups and Discussion Forums. It will give you the best control over who has access to what. With the addition of the EDD Product Support, you can completely automate group creation and user addition!

Some Practical Use Cases:

  • Support Packages for service-based clients
  • Supporting your digital goods
  • Building paid-community sites (best with BuddyPress)

At WebDevStudios, we are experts in the area of WordPress and BuddyPress – if you are interested in having WebDevStudios create a WordPress website for you (with bbPress and BuddyPress, too, if you want!) – Contact us today to discuss your project!

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