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Get to Know Our Newest Support Engineer

After announcing his arrival in our last company news update, we had a chat with WebDevStudios’ and Maintainn’s newest Support Engineer, Tanner Record, so you can get to know him better. Tanner’s position keeps him dedicated to supporting our clients at Maintainn, the WordPress maintenance and support division of our company.

Tanner Record, Support Engineer

“As a support engineer, I’ll help our customers implement new features and think through challenging issues. So I’m looking forward to the interesting problems and, hopefully, elegant solutions we come up with in the future,” Tanner explains his new job role and goals, “I hope to bring a unique perspective that helps the Maintainn team be more efficient with our time and resources.”

It was when Tanner built a website for his own business in high school that he came to the conclusion working with the web would be a more fulfilling career. So, he focused on working freelance and building WordPress plugins. Tanner says he is fascinated by technology and how it can be used to improve people’s efficiency.

“There’s a strong connection between technology, efficiency, and problem solving,” Tanner elaborates. “I love that I get to share that connection with our customers daily, whether through implementing a new feature on a home page or fixing a bug that has been bothering them for months. Seeing people excited about how technology simplifies their life is the highlight of my job.”

For years, Tanner had been keeping his eye on WebDevStudios (WDS), impressed by our team. “I looked up to the engineers’ quality and the code they contributed to the WordPress community,” Tanner says. “When I decided it was time to take the next step in my career, naturally, WDS was at the top of my list.

So far, the onboarding process for Tanner has been a success and he’s blending in with the rest of us, as though he’s been here the whole time. “Of all the onboarding I’ve gone through, WDS has been the smoothest!” exclaims Tanner. “Whenever I had a question, there was always someone available to help out or find someone who had the answer. It’s only been about three weeks in my new role, and everyone treats me like I’ve been here for years. The community here is remarkable and inspiring.”

If you’re interested in joining a community of people who enjoy their jobs, give back to WordPress monthly, and hand out tacos for going above and beyond, take a look at our current job openings and apply online today.

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