Support

Monitoring and Fixing Website Issues Quickly

Recently, Freemius SDK delivered a notice about a vulnerability. The affected list of sites, plugins, and themes was much larger than previously seen. This required website services companies everywhere to fix website issues quickly.

Many of the plugins in the notice still do not have a fixed release made yet. The developers of all of these themes and plugins are working hard to get a patch in place to address the issue. More details regarding the notice and the list of affected plugins and themes can be found by visiting the WPScan website.

What now?

WebDevStudios’ support team is ensuring this vulnerability is patched and monitoring¬†all client websites to fix website issues quickly. We continue to manage all website issues as releases are made. Additionally, we are proactively reaching out to all of our customers, informing them of any security updates performed.

I have a plugin that is on the list. What should I do?

If you’re not a WebDevStudios client and you have an affected plugin with no patch release, there is really nothing we can recommend. All plugin developers received notice and are working on releases. Until they publish one, we are all at the mercy of them publishing releases when they can.

If a patch release has been published for the plugin you are using, we highly recommend making a backup of your website first. Then, update that plugin as soon as possible.

How do I get help?

Our website maintenance and support company, Maintainn, offers various subscription plans. All of our maintenance plans include security monitoring. We take issues like these very seriously and do our best to take a proactive approach so that sites don’t become vulnerable by actively updating plugins and keeping our eyes open for notices just like this one.

If you are experiencing technical problems and require a team to fix website issues quickly, contact us. Our website services include ongoing web development and retainers.

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